Please contact us if you have any questions by e-mail, phone, or standard mail.
Customer Service is open 10 am to 8pm PST, Monday thru Friday.
We want to hear your thoughts or comments on the products we sell.
If you have any good stories about how our products helped you or
your loved ones,
we will gladly post them on our site.
Please, send your comments by e-mail.
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In designing our website, we belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.
When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We use this information to improve service to our visitors, and we use it to personalize the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.
Our Web site uses cookies to store information between users' visits to our site and for the duration of the visit, also known as a session. Employing cookie technology is a way to remember information about a visitor when he or she navigates from one Web page to another. Our Web site uses cookies to hold users' unique session identifiers, allowing our Web server to serve correct information back to the user. Such information includes the user's shopping cart items, or whether he or she is logged in when requesting to view or modify personal information, including your email address and billing information, which may have been stored in our database. Our Web site cookies do not hold any personal identifiable information. Disabling or rejecting cookies will prevent users from adding items to the cart and checking out; however, standard browsing on our Web site does not require cookies.
When you subscribe to our newsletters , we asks you for contact information (email address). When you sign up for our newsletter we use your email address to send you our health newsletter and to inform you of sales and special offers. We will use your email address for no other purpose unless you opt in for our newsletter when you asked the question.
If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The credit card information we collect is used to bill you for products you purchase. You will automatically be registered to receive our weekly newsletter if you opt in at the time of purchase. You may opt-out at any later time by contacting us by phone or via email.
We have one third-party relationship.
When you purchase from us, we send your credit card information, name, and billing address to a credit card company for verification and to authorize your purchase. |